Guidelines for Acquiring Residential Electrical Service New Buildings and Upgrades
If you are building or renovating a house in Sioux Lookout and require a new service (up to 200 amps), the following six steps must be completed:
Step One – Meet with the Operations Manager
You will need to meet with our Operations Manager to discuss where your service wires and hydro meter should be located. To set up an appointment, call our Office at 737-3800.
Step Two – Offer to Connect Form
The Operations Manager completes an Offer to Connect form indicating your cost (if any) to install your new service.
Step Three – Make Payment, If Required
If the Offer to Connect indicates that you are to pay a cost for your new service installation, you must pay the full amount. You can do this in two ways:
- By forwarding a Cheque or Money Order to our Office, PO Box 908, Sioux Lookout, ON, P8T 1B3 in the mail
- By Cash, Interac, Cheque, Money Order or accepted Credit Cards at our Office at 25 Fifth Avenue (between 8:00 am and 4:30 pm weekdays)
Step Four – Set up a Sioux Lookout Hydro Account
Next, set up an account with our Customer Service Department, located at 25 Fifth Avenue. Call 737-3800 for more information.
Step Five – Contact the E.S.A.
Before your house can be wired, the person wiring your home must contact the Electrical Safety Authority (ESA) at 1-877-372-7233 to take out a wiring permit (or “Electrical Inspection Application”). There is a fee for the electrical inspection service.
Step Six – Arrange for Inspection
When the electrical servicing is complete, contact the Electrical Safety Authority (ESA) at 1-877-372-7233 to arrange for an inspection.
When the ESA Inspector’s authorization is received, our Customer Service Department prepares a service connection order that is forwarded to our Operation Department and, within 10 working days, you power will be connected.