OFFICE HOURS:
Our Office is open to the public from 9:00 am to 4:00 pm, Monday to Friday.
Our staff will still be on hand to answer questions and handle customer service needs by telephone at (807)737-3800 or email at info@siouxlookouthydro.com Monday to Friday from 8:00 am to 4:30 pm.
Payments can also be made through online banking, telephone banking, credit card by phone or mailed in by cheque.
Thank you
Power Up Your Safety IQ: Participate in Our Public Electrical Safety Survey!
At Sioux Lookout Hydro, safety is our top priority. Our commitment to safety goes beyond our employees and operations—it extends to our customers, stakeholders, and the community we proudly serve. To help promote electrical safety awareness and protect community well-being, we are inviting residents to participate in our Public Electrical Safety Survey.
The survey includes six short questions focused on the most common incidents involving electrical equipment. It takes only a few minutes to complete, and your participation is greatly appreciated.
TAKE SURVEY NOW
**NEW** If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. Beginning May 1, 2023 you can choose the Ultra Low Overnight (ULO) Time-of Use prices
With TOU and ULO , the price you pay depends on when you use electricity. With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit is exceeded, a higher price applies.
If you want to continue paying TOU prices, no action is required. If you would like to learn more about your pricing options, visit www.oeb.ca/choice.
Access your online account here to make the switch. Don’t have an online account? You can download the election form here and email it to info@siouxlookouthydro.com. Questions? Give us a call at 1-807-737-3800.
Electricity Prices for November 1, 2025
These prices will appear on the Electricity line of your bill and are only for the electricity you use. They do not include other charges like delivery. If you have a contract with an electricity retailer, you pay the price agreed upon in the contract, not the price set by the OEB.
*Ontario has introduced new bill relief. The Ontario Electricity Rebate was implemented on November 1, 2019 to reduce your bills. The provincial rebate in effect November 1, 2025 is 23.5% and is applied to your electricity charges. Learn more at OEB.ca
Ontario Electricity Support Program
If you are a customer of an electricity utility and in a lower-income home, you may qualify for a reduction on your electricity bill. Learn more about the Ontario Electricity Support Program.
Performance Measures Scorecard
The scorecard was developed as a tool to allow customers to gain a better sense of how well their distributor is performing. It is designed to encourage Ontario’s electricity distributors to operate effectively, continually seek ways to improve productivity and focus on improvements that their customers value.
Call Before you Dig
Call before you dig! If you are digging a hole deeper than 30 cm (12 inches) you require a locate to ensure there are no underground power lines. Accidently digging into one of these lines can be very dangerous and expensive.
Services
Maintaining power lines free from interference of vegetation and other obstructions is an important element to ensure the safety and reliability of the distribution system
Planting a tree, building a deck or installing a fence? Before you get started, call or click Ontario One Call to book a free locate.
The Municipality of Sioux Lookout and Sioux Lookout hydro are responsible for the maintenance of the municipal street lights. That maintenance is proudly performed by Sioux Lookout Hydro on the Towns behalf.
Quick Links
Moving?
Moving? Send a request and we’ll get your account setup/transfered.
Time of Use
Cost savings information about Time of Day/time of year electricity costs.
Energy Technology
Find out what current energy saving technology is available.
About Us
Sioux Lookout Hydro Inc. is a local distribution company which distributes electricity to the homes and businesses in the Municipality of Sioux Lookout, & Hudson Ontario.
Sioux Lookout Hydro provides professional customer service, meter reads, billing question enquiries, and maintenance of the power lines within the municipal boundaries of the Town of Sioux Lookout.
OFF PEAK
¢/kWh
MID PEAK
¢/kWh
ON PEAK
¢/kWh
Call us on +1 807 737 3800 or send us a message to get a call back