CUSTOMER SERVICE
Our Office is open to the public from 9:00 am to 4:00 pm. Our office hours remain the same. Call us anytime – Monday to Friday between 8:00 am and 4:30 pm at (807)737-3800 or email us at info@siouxlookouthydro.com
RATES
The COVID-19 Recovery Rate is in effect around the clock for Sioux Lookout Hydro customers from June 1, 2020 to October 31, 2020. Sioux Lookout Hydro Time-of-Use (TOU) customers will not be subject to regular TOU rates and will be paying 12.8 cents per kWh during this period.
For the period of January 1, 2021 to February 9, 2021 the Ontario Energy Board has set Electricity rates at 8.5 cents per kwh for customers on the Regulated Price Plan, either time-of-use or Tiered pricing.